Self-Service
Self-service, or more precisely employee self-service, in the context of working time recording refers to the possibility for employees to record and manage their working hours, absences and other data relevant to working time independently and on their own responsibility. Instead of the HR department or a line manager entering this data for all employees, employees can enter their data directly via a self-service portal or an app.
Typical functions of a self-service system for recording working time:
- Time recording: Employees can record their daily working hours, breaks and overtime directly and correct them if necessary.
- Absence management: Vacation requests, sick notes or other absences can be submitted and managed online.
- Insight into time accounts: Employees have access to information such as remaining vacation, overtime or flexitime credits at any time.
- Shift plans and duty rosters: In some systems, employees can also view shifts or sign up for free shifts.
- Approval process: Approvals for absences or overtime often run directly through the system so that the supervisor is notified and can approve or reject the request with one click.
Advantages of Employee Self-Service in working time recording:
- Time saving: Less administrative work for the HR department as employees manage their own data.
- Transparency: Employees can also view their recorded times and account balances at any time with Employee Self-Service.
- Error avoidance: Direct input by the employee reduces the error rate that could result from manual transmissions.
- Flexibility and mobility: With mobile apps, working times can also be recorded on the move or when working from home.
- Faster approvals: Requests and approvals are often processed digitally and faster, as less paper and less communication is required.
Self-service is often used in combination with modern time management systems that are cloud-based and mobile-accessible. Companies benefit from greater efficiency and accuracy, while employees gain more flexibility and personal responsibility through the employee self-service system.
